The CRF call centre is available from 8am to 4:30pm on 0861 273863 (0861 CRFUND).

The CRF offices remain closed to members during lock-down level 1. 

Please send urgent queries via the Contact Us page or send a WhatsApp to 021 915 3500.


The Coronavirus impact on the CRF investments is reported on in the following ‘Latest News’ Post. Click here to read.


The Government Gazette below addresses the extra demands on communication networks, and measures being taken to assist with combating the impact of the Coronavirus. Click here to view the Gazette dated 26 March 2020.


Important Notice:  CRF contingencies during Covid-19/Coronavirus lockdown:

Dear CRF Member

The following contingencies have been put in place since President Ramaphosa announced a nation-wide lockdown for 21 days, effective midnight Thursday 26 March. These contingencies have been implemented to ensure that the CRF remains accessible to its members.

  • CRF offices and member centre will be closed effective 26th March until further notice
  • You can e-mail urgent queries via our contact page or send a WhatsApp on 021 915 3500 where one of our consultants will be available to respond to your query
  • All Funeral, Disability and Dread disease claims should be emailed to the CRF support email address

Please ensure that you remain safe and healthy during this time.

Kind regards

Your CRF Team